Technology Specialist

Position Title: Technology Specialist FLSA Status: Non-Exempt

Department: Information Technology Reports to: Technology Support Supervisor

Location: IT Building Salary Scales: Classified Pay Scale

Position Type: Full-Time Salary Range: B0 ($25.03/hr)-B30- ($33.73/hr)

Description of Position: Configures and maintains end-user computing devices and classroom audio/visual equipment, and provides end-user technical support. The specialist's responsibilities may extend to include assisting with the installation and maintenance of servers, applications or networking equipment.

Essential Duties And Responsibilities Install and maintain computing devices and related peripherals

Install and maintain classroom audio/visual equipment and related peripherals

Perform basic network troubleshooting

Perform proper record keeping

Follow established operating procedures

Assist with installation and maintenance of network equipment

Assist with maintenance of equipment inventories

Participate in professional development to maintain and enhance technical proficiency

Demonstrate initiative in the performance of assigned duties

Perform other duties as assigned

Essential Attributes

Successful job-related experience installing, configuring and troubleshooting personal computers and related peripherals

Working knowledge of computer networking concepts

Excellent technical, problem solving, analytical and organizational skills

Ability to work independently and make decisions with minimal supervision

Ability to carry out job responsibilities and handle sensitive information in a confidential manner

Excellent oral and written communication skills

Ability to work well in a team environment

Ability to lift up to 50 pounds occasionally and up to 20 pounds frequently

Valid Mississippi driver's license

Satisfactory criminal background check

Minimum Qualifications & Education Requirements High School diploma, or equivalent

1 year of experience in end-user technical support

**All employees hired by the school district must pass a criminal background and child abuse registry check.**

Preferred Skills Associate Degree, in related technical field

5 years of experience in end-user technical support

Last Revised: 04/2025