Technology Specialist

This is not an average dealership job.

At Doug Henry Tarboro, delivery is the moment a guest remembers. The Technology Specialist owns that moment.

You are the person who makes sure a guest drives away confident — phone paired, features understood, questions answered, nothing left to figure out in the driveway later. Think concierge, not salesperson. This role is about service, excellence, and ownership.

If you want a role where you are trusted and can grow, keep reading.

WHAT YOU’LL DO

The Delivery Experience — the core of the job

• Set up Bluetooth, Apple CarPlay, and Android Auto
• Walk guests through key technology and safety features at their pace
• Enroll guests in connected services, mobile apps, and rewards programs
• Answer questions clearly, patiently, and professionally
• Make sure every guest leaves informed and excited, not overwhelmed

Delivery Coordination

• Review the day’s scheduled deliveries and confirm every vehicle is genuinely ready
• Coordinate with Product Specialists and Team Leaders so deliveries run on time
• Handle off-site deliveries to a guest’s home or workplace
• Support remote test drives

Team Support

• Step in for Product Specialists and Team Leaders during busy periods
• Lot organization, vehicle staging, and presentation
• Guest follow-up and after-sale support
• Marketing and dealership engagement activities

WHO WE’RE LOOKING FOR

• Sharp, dependable, and naturally people-focused
• Comfortable with technology and quick to learn something new
• Polished and professional in appearance and communication
• The kind of person others trust immediately
• Motivated by being part of a high-performing team
• Takes initiative without waiting to be told

Backgrounds that tend to succeed here: consumer electronics and wireless retail, hospitality and concierge work, guest experience roles, coaching, training, and fitness leadership — anything demanding strong communication and real attention to detail.

MINIMUM REQUIREMENTS

• Strong communication and guest-service instincts
• Valid driver’s license and clean driving history
• Ability to pass background and drug screening
• A professional, team-first mindset
• Guest-facing experience preferred
• Willingness to become a commissioned North Carolina notary public

WHY DOUG HENRY

One Simple Price — the advertised price is negotiation-free, the same for every guest on the same vehicle. Our sales team is non-commissioned, so the work here is about doing right by people rather than pushing a deal across the line.

We are a family-run dealership group that has served Eastern North Carolina for more than 30 years, built on relationships and trust. We do not hire job-fillers. We hire future leaders.

COMPENSATION & BENEFITS

• $14–$18/hour (base + performance bonuses)
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Employee and family discounts
• A clear advancement path for top performers

SCHEDULE

• Full-time
• Four weekdays, 9:30 AM – 6:30 PM
• Two Saturdays off per month
• Never Sundays

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you able to successfully complete a pre-employment drug screening as a condition of employment?

Experience:

• Driving: 5 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person