Technology Specialist

Company description:

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Job description:

We're inviting capable technology and construction solutions professionals to join us as Technology Specialist, delivering support across customer and branch locations throughout QLD and surrounding regions. As a key player, you'll help support Komatsu's construction technology and digital product offering, including:

• Machine guidance and machine control solutions for excavators and dozers.

• Smart construction and digital site technologies that support accurate project delivery.

• Fleet management and production-focused technology systems used across customer operations.

As the go-to expert, you'll provide technical support to internal teams and customers, guiding them through product demonstrations, delivery and handover, system setup, training, and ongoing field support.

• Serves as a primary technical liaison between customers, sales, service teams and Komatsu for construction technology solutions.

• Provides specialist product demonstrations, delivery, handover, training and support for Komatsu technology products.

• Supports the sales process through technical discussions, solution guidance and customer workflow alignment.

• Assists internal teams with machine build, setup, calibration and field implementation of technology systems.

• Maintains strong working relationships across branches and customer sites while supporting adoption, performance and issue resolution.

• Contributes to ongoing product knowledge through testing, proof of concept activity and regular communication with the wider team.

Role Located: Wacol office base, with travel across QLD and Northern NSW region and on-site customer support.

What we are looking for

• Possess relevant experience in construction technology, machine guidance, machine control, surveying, or related technical field support roles.

• A Trade qualification with relevant industry experience as a Field Service Technician would be advantageous.

• Demonstrated ability to support, troubleshoot and explain digital site systems or technology-enabled equipment.

• Desirable experience with Topcon, Trimble, Leica or similar construction technology platforms.

• Valid Driver's Licence.

• Ability to analyse and troubleshoot technical system issues, while providing practical and effective solutions for customers and internal stakeholders.

• Familiarity with customer workflows across civil construction, earthmoving or related environments will be highly regarded.

• Proficiency in building strong relationships and communicating confidently with customers, sales teams, service teams and peers.

• Ability to work autonomously, manage travel and coordinate priorities in a busy, fast-paced role.

• A commitment to HSE by demonstrating safe behaviour & HSE compliance at all times.

Why work for us!

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance and Death & Diability Insurance provided through our company superannuation fund ; Novated Leasing options available.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with CU Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.