Technology Support Specialist

Department: Technology

Reports to: Director of Technology

Salary: $55,000

General Purpose and Function

Far Hills Country Day School is seeking a Technology Support Specialist to join our Technology Department. This full-time, 12-month position supports the daily operation of technology and audiovisual systems across campus, helping ensure a reliable and engaging learning environment for students, faculty, and staff.

Working closely with the Director of Technology and IT Administrator, the Technology Support Specialist provides hands-on technical assistance, maintains essential systems and equipment, supports school databases, and coordinates audiovisual needs for school events and performances.

Responsiblities

• IT Support
  • Provide technical support to faculty, staff, students, parents, and board members.
  • Troubleshoot hardware, software, network connectivity, and classroom technology across macOS, Windows, ChromeOS, and iOS devices.
  • Assist with maintaining school databases, Google Workspace, mobile device management, and network systems.
  • Support cybersecurity initiatives, system updates, and technology rollouts.
  • Maintain accurate technology equipment inventories and documentation.
• Audiovisual Coordination
  • Set up, operate, troubleshoot, and maintain audiovisual equipment for school events, assemblies, performances, and presentations.
  • Provide technical support in the Performing Arts Center, classrooms, and other campus spaces.
  • Coordinate audiovisual needs to ensure smooth and professional event experiences.
• Additional Responsibilities
  • Provide technology guidance and training to members of the school community.
  • Participate in Technology Department planning and initiatives.
  • Stay informed about emerging educational technologies and audiovisual solutions.
  • Support occasional evening, weekend, and on-call technology needs.

Required Skills, Qualifications, and Education

• Required
  • A degree in a technical discipline or equivalent experience.
  • Ability to troubleshoot across macOS, Windows, and iOS/ChromeOS devices.
  • Strong interpersonal skills and commitment to providing professional service.
  • Ability to meet the physical and scheduling demands described below.
• Preferred
  • One to two years of experience in IT support, network support, or a related field, preferably in an educational setting.
  • Familiarity with Google Workspace, Microsoft Office, mobile device management, and networking fundamentals.
  • Experience with audiovisual equipment and live event support.
  • Strong organizational skills, adaptability, and attention to detail.

Work Schedule and Physical Requirements

• Full-time, 12-month position with occasional evening and weekend responsibilities.
• When the Director of Technology is unavailable, the IT Administrator may assign and direct the work of this position
• Ability to lift and carry up to 50 pounds and assist with technology installations.
• Availability to respond to urgent technology needs outside standard school hours when necessary.

This job description reflects the general duties and responsibilities of the role. The school reserves the right to adjust job duties as needed to meet the evolving needs of the institution.

For more details about the position, please click here to view the full job description.