Technology Trainer

SUMMARY

In partnership with team members, and in accordance with standardized training schedules and in line with the overall strategic and project-based plans in the organization, the Technology Trainer is responsible to interact directly with the providers and support staff to design, configure, test, train, implement and support the use of clinical and operational technologies. The Technology Trainer is responsible for assisting in the development of clinical and operational technologies training materials and related workflow and course documentation, development and implementation of related policies and procedures and continuance of ongoing structured training delivery such as on-boarding, upgrades, new technology and refresher courses.

EDUCATION, EXPERIENCE, & SKILLS

Associate or Bachelor degree in related field required or relevant certifications in standard operational software (MS Office) and clinical information systems

Minimum of 3-5 years EHR experience required

Previous EHR/PM training experience required

Proficiency using EHR/PM software systems required; super-user experience is strongly preferred

Ability to effectively present information to groups and individuals through verbal and written formats required

Working knowledge of workflows required

Proficiency in medical terminology required

Microsoft Office skills that include, Word, Excel, Outlook, and Power Point required

OTHER REQUIREMENTS

Reliable transportation required

Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities preferred

Cultural sensitivity necessary to work with a diverse patient and staff population required

Ability to work independently and collaboratively required

Knowledge of computers and electronic medical records required

Strong communication skills, both verbal and written required

Monday - Friday 7:30am - 4:30pm