Tele Caller

Responsibilities

• Make outbound calls to customers/prospects as per the provided database.
• Handle inbound calls and respond to customer queries professionally.
• Explain company products/services clearly and convincingly.
• Generate leads and follow up with interested customers.
• Maintain accurate records of calls, feedback, and customer details.
• Achieve daily/weekly/monthly call and conversion targets.
• Resolve basic customer issues or escalate to the concerned team when required.
• Maintain proper call etiquette and a positive attitude on calls.
• Update the CRM or call sheets regularly.
• Coordinate with sales/operations teams for smooth closure.
• Ensure compliance with company policies and calling scripts.

This job was posted by Prachi Gupta from P.P. Publications.