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Tele Caller

Exclusive opportunity

Onsite

Tele Caller

Sivarsa Technologies

Tele Caller

Skills

CRMCustomer Support

1 month ago

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Important information


Contract type:

Permanent

Salary:

₹200,000 – ₹300,000 / year

Location:

Noida, Uttar Pradesh, India

Work mode:

Onsite

Published on:

11 September 2026

What they need


Key Responsibilities:

  • Call existing customers for medicine/healthcare order reorders and purchase reminders.
  • Remind customers about their upcoming/regular medicine purchase dates and encourage timely reorders.
  • Assist customers with order punching, order-related queries and basic support.
  • Understand customer concerns and provide proper resolution/support, coordinating with the concerned team when required.
  • Maintain regular communication with customers to improve repeat purchases and customer retention.
  • Coordinate with Healthbuddy franchisees regarding customer orders, queries and issues.
  • Maintain a good business relationship with franchise partners and support them in generating repeat business.
  • Update customer calling, order and follow-up details in the system/CRM.

Candidate Profile:

  • Graduate in any discipline.
  • Candidates with 02 years of experience in Telecalling, Telesales, Customer Support, BPO or Healthcare Calling can apply.
  • Good communication and convincing skills.

Comfortable with outbound calling and customer interaction. Basic computer/CRM knowledge will be an advantage

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