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Ideal Ice Cream
Tele Caller
1 month ago
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Important information
Contract type:
Permanent
Location:
Mangaluru, Karnataka, India
Work mode:
Onsite
Published on:
18 September 2026
What they need
Roles & Responsibilities
- Retailer & Dealer Communication: Proactively reach out to dealers and retail partners to maintain strong relationships and ensure smooth, ongoing coordination.
- Feedback Collection: Gather structured feedback regarding product quality, order supply timeliness, packaging, and overall service experience.
- Record Keeping & MIS Management: Maintain, update, and manage accurate MIS reports and records tracking dealer feedback and raised concerns.
- Internal Reporting: Escalate and report compiled feedback and issue reports directly to the Back Office Admin for swift resolution and follow-up.
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