Tele Caller

Role & responsibilities

• Make outbound calls to prospective customers from provided leads.
• Understand customer requirements budget, location, configuration, purpose and timeline.
• Explain project features, location advantages, pricing and offers clearly.
• Qualify leads and identify genuine prospects.
• Generate and schedule site visits with interested customers.
• Follow up consistently with leads through calls and WhatsApp.
• Maintain accurate customer information, call status and remarks in CRM/Excel.
• Reconnect with old, missed and inactive leads.
• Coordinate with the Sales Team for site visits and lead handovers.
• Achieve daily/weekly/monthly calling, qualified-lead and site-visit targets.
• Maintain professional communication and build customer relationships.