Tele-Caller

Role & responsibilities

1. To Make outbound calls to customers with overdue accounts.
2. To Follow up on pending payments and collect outstanding dues.
3. To Explain payment details, outstanding balances, and due dates.
4. To Negotiate repayment schedules within company guidelines.
5. To Handle customer queries related to billing and payments.
6. To Escalate difficult or high-risk cases to senior management.
7. To Achieve monthly collection and recovery targets.

Preferred candidate profile

• Immediate Joiners preferred.
• Local candidate preferred