Zappier Technologies

Telecaller (Bengali &amp; English)
Location: Remote Industry: Education / Higher Education Admissions Reporting To: Admissions Manager
About Us
We are a Singapore-based educational institution committed to helping students achieve their academic and career goals through quality education and professional development programs.
Job Summary
We are seeking a dynamic and results-driven Telecaller who is fluent in Bengali and English to engage with prospective students, follow up on inquiries, counsel candidates regarding our programs, and convert leads into enrollments.
Key Responsibilities
<ul>
<li>Contact prospective students through phone calls, WhatsApp, email, and other communication channels.</li>
<li>Explain the institution's courses, admission process, fees, and benefits.</li>
<li>Understand student requirements and provide suitable course recommendations.</li>
<li>Follow up with leads generated through marketing campaigns and inquiries.</li>
<li>Build rapport with prospective students and parents.</li>
<li>Address queries and objections professionally.</li>
<li>Maintain accurate records of conversations and lead status in the CRM.</li>
<li>Achieve monthly lead conversion and enrollment targets.</li>
<li>Coordinate with the admissions and student support teams for a seamless enrollment process.</li>
<li>Provide regular updates and reports on lead activity and conversion performance.</li>
</ul>
Requirements
<ul>
<li>Fluent in Bengali and English (spoken and written).</li>
<li>Strong communication, persuasion, and interpersonal skills.</li>
<li>Minimum 1–3 years of experience in telecalling, telesales, education counseling, or lead conversion.</li>
<li>Experience in the education sector is preferred.</li>
<li>Comfortable making a high volume of outbound calls daily.</li>
<li>Proficient in using CRM systems, Microsoft Office, and communication tools.</li>
<li>Self-motivated, target-oriented, and able to work independently.</li>
</ul>
Preferred Candidate Profile
<ul>
<li>Native Bengali speaker.</li>
<li>Excellent English communication skills with a neutral and professional accent.</li>
<li>Prior experience handling international student inquiries is an advantage.</li>
<li>Passion for helping students make informed educational decisions.</li>
</ul>
This role is ideal for a candidate who combines strong sales skills with a genuine interest in guiding students toward educational opportunities in Singapore.
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
<ul>
<li>Flexible schedule</li>
<li>Work from home</li>
</ul>
Work Location: Remote

Tele Caller Executive - Bengali

Tele Caller Executive - Bengali

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