Tele Caller Executive

About the Role

We are looking for a Telugu-speaking Telecaller who can speak with customers over the phone, understand their requirements, explain travel itineraries clearly, and help them with trip-related queries.

The person should be comfortable communicating in Telugu and should be able to explain itinerary details in a simple and friendly manner.

Key Responsibilities

• Call customers and understand their travel requirements.
• Explain travel itineraries, destinations, inclusions, exclusions, hotel details, activities and other trip information over the phone.
• Communicate with customers in Telugu and explain information clearly in their local language.
• Answer customer questions related to the itinerary and travel plans.
• Follow up with interested customers and assist them through the booking process.
• Coordinate with the internal travel/sales team for customer requirements and changes.
• Maintain basic records of customer calls, follow-ups and enquiries.
• Handle customers professionally and provide accurate information.

Requirements

• Fluent in Telugu with good verbal communication skills.
• Basic Hindi or English communication will be an advantage.
• Comfortable speaking with customers over the phone.
• Good listening and explanation skills.
• Customer-friendly and confident personality.
• Freshers can apply; experience in telecalling, travel, tourism or customer service is preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• How fluent are you in spoken Telugu?
• Are you comfortable speaking with customers over the phone in Telugu and explaining travel itineraries?
• Do you have previous experience in telecalling, customer service, travel or sales?
• What is your current location?
• What is your expected monthly salary?
• How soon can you come for interview at Laxmi Nagar?

Work Location: In person