Tele Caller Executive

Job Description – Tele-Caller Executive

Company: VentureBridge Business Solutions LLP

Location: TDI City, Sector 117, Airport Road, Mohali, Punjab

Job Type: Full-time

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 6:30 PM

About the Role

We are looking for a confident, enthusiastic, and target-oriented Tele-Caller Executive to join our team. The candidate will be responsible for making outbound calls, communicating with prospective clients, generating and following up on leads, understanding customer requirements, and scheduling meetings or appointments.

The ideal candidate should have good communication skills, a pleasant personality, a positive attitude, and the ability to confidently interact with customers over the phone.

Key Responsibilities

* Make outbound calls to prospective clients and introduce the company's products and services.

* Contact leads provided by the company and understand their requirements and interests.

* Generate new leads through calling, online research, databases, referrals, and other relevant sources.

* Explain company services clearly and professionally to potential clients.

* Follow up with interested prospects through calls, WhatsApp, email, or other communication channels.

* Maintain regular communication with potential and existing clients.

* Schedule meetings, appointments, and discussions with prospective clients.

* Identify qualified leads and forward them to the Sales/Business Development team.

* Handle basic customer queries and provide relevant information about the company's services.

* Maintain and regularly update lead and customer databases.

* Record details of calls, conversations, follow-ups, requirements, and outcomes.

* Ensure timely follow-up with leads to improve conversion opportunities.

* Maintain daily call records and prepare basic activity reports.

* Work towards assigned daily, weekly, and monthly calling and lead-generation targets.

* Coordinate with the Sales and Business Development team for lead follow-ups and conversions.

* Collect customer feedback and communicate relevant information to the concerned team.

* Maintain a professional and positive approach while communicating with customers.

* Assist in other customer communication and business development activities as assigned by management.

Requirements

* Bachelor's degree in any relevant discipline preferred.

* 2-5 years of experience in Tele-Calling, Customer Service, Sales, Business Development, or a similar role preferred.

* Freshers with good communication and convincing skills are welcome to apply.

* Excellent verbal communication and interpersonal skills.

* Confident and comfortable speaking with customers over the phone.

* Pleasant, professional, and convincing communication style.

* Good listening and customer-handling skills.

* Basic knowledge of MS Excel, Word, email, and WhatsApp.

* Good follow-up and organizational skills.

* Target-oriented and self-motivated approach.

* Ability to handle multiple leads and follow-ups efficiently.

* Ability to work independently as well as in a team.

* Willingness to learn about the company's services and improve sales and communication skills.

Preferred Skills

* Tele-calling and outbound calling.

* Lead generation and lead qualification.

* Customer communication and relationship building.

* Follow-up and appointment scheduling.

* Sales and persuasion skills.

* Good listening and problem-solving abilities.

* Basic CRM/database management.

* Time management and organizational skills.

* Ability to handle objections professionally.

* Positive attitude and willingness to achieve targets.

What We Offer

* Professional and growth-oriented work environment.

* Exposure to sales, customer communication, lead generation, and business development.

* Opportunity to develop professional communication and sales skills.

* Learning and professional development opportunities.

* Career growth opportunities within the organization.

* Supportive team environment and practical industry exposure.

Salary: As per experience, skills, and interview performance.

To Apply: Interested candidates can apply through Indeed with their updated resume.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person