Tele Caller Executive

Pre-Sales Executive – Asset Tree Home, Chromepet

Location: Chromepet, Chennai

Department: Sales / Pre-Sales

Position: Pre-Sales Executive

Experience: 1–3 years preferred

Employment Type: Full-Time

About the Role

We are looking for an enthusiastic and customer-focused Pre-Sales Executive to support our sales team for Asset Tree Home, Chromepet. The candidate will be responsible for handling leads, connecting with prospective customers, understanding their requirements, explaining project details, and generating qualified site visits for the sales team.

Key Responsibilities

• Handle incoming and outgoing calls with prospective customers.

• Contact leads generated through digital marketing, campaigns, referrals, and other sources.

• Understand customers’ requirements, budget, location preferences, and purchase timelines.

• Explain project details, specifications, amenities, pricing, offers, and payment options clearly.

• Qualify leads and identify genuine prospects for the sales team.

• Schedule and coordinate site visits with prospective customers.

• Follow up regularly with customers through calls and WhatsApp.

• Maintain accurate lead details and follow-up activities in the CRM.

• Update lead status, call outcomes, site-visit status, and customer feedback on a daily basis.

• Coordinate closely with Sales Executives and Sales Managers for effective lead conversion.

• Reconnect with old, missed, and inactive leads to generate new opportunities.

• Achieve assigned daily/weekly/monthly calling and site-visit targets.

• Maintain a proper follow-up pipeline and ensure no qualified lead is missed.

• Share customer feedback and market insights with the sales team.

• Prepare daily and weekly pre-sales reports as required by management.

Key Performance Indicators (KPIs)

• Number of calls made

• Qualified leads generated

• Lead-to-site-visit conversion

• Site visits scheduled and conducted

• Follow-up efficiency

• Lead-to-booking contribution

• CRM data accuracy and timely updates

• Monthly target achievement

Skills & Competencies

• Good communication skills in English and Tamil.

• Strong telephone etiquette and convincing skills.

• Customer-focused and positive attitude.

• Good follow-up and relationship-building skills.

• Ability to understand customer requirements and qualify leads.

• Basic knowledge of MS Excel / Google Sheets and CRM software.

• Good negotiation and objection-handling skills.

• Ability to work with daily and monthly sales targets.

• Real estate pre-sales experience will be an added advantage.

Preferred Candidate Profile

• Experience in Real Estate / Property Sales / Pre-Sales / Telecalling / Inside Sales preferred.

• Candidates with experience handling real estate leads and generating site visits will be given preference.

• Should be energetic, target-oriented, and willing to work in a fast-paced sales environment.

Compensation

Salary: As per experience and industry standards.

Incentives: Attractive performance-based incentives linked to qualified leads, site visits, and conversions.

Reporting

Reports To: Pre-Sales Manager / Sales Manager

Work Location: Asset Tree Home, Chromepet, Chennai

Pay: ₹16,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Provident Fund

Work Location: In person