Tele Caller Executive

Open Positions

• 5 Positions – Fresher to 2Years Experience

Responsibilities

• Handle user calls and queries
• Assist users with their profiles and app-related requirements
• Manage and moderate WhatsApp chats
• Guide users through the ordering process
• Follow up with users and support sales growth
• Explain platform benefits and guide vendors through the registration process.
• Maintain regular follow-ups and build strong vendor relationships.
• Handle and manage e-commerce orders, customer queries, and delivery coordination.
• Maintain call records, follow-up data, and reporting sheets.
• Ensure proper customer and vendor communication standards are followed.
• Conduct approximately 100 calls per day.

Required Skills

• 0–2 years experience.
• Strong communication skills in Hindi and Punjabi are mandatory.
• Basic English communication preferred.
• E-commerce or telecalling experience will be an added advantage.
• Good convincing, coordination, and relationship management skills.
• Basic computer and backend handling knowledge.
• Comfortable working in a fast-paced startup environment.
• Ability to multitask, take ownership, and work independently.

Benefits:

• Commuter assistance
• Flexible schedule
• Food provided
• Paid time off

Work Location: In person