Tele Caller Executive

Here is a complete, customizable job description template for a Telecaller / Outbound & Inbound Sales Executive tailored for corporate hiring and job board postings. Job Title: Telecaller / Inside Sales Executive Job Type: Full-time / Part-time Location: On-site / Remote / Hybrid Experience Required: 0 – 3 years (Freshers welcome) Department: Telecalling / Inside Sales / Customer Support Job Overview We are seeking an energetic, dynamic, and goal-oriented Telecaller to join our growing team. In this role, you will be responsible for making outbound calls to potential leads, explaining our services/products, answering customer inquiries, and generating qualified leads or closing sales. Key Responsibilities * Lead Generation & Conversion: Make daily outbound calls to prospective clients using provided databases or leads to promote company offerings. * Client Engagement: Understand client needs, present suitable products or services, and answer questions thoroughly to build trust. * Pipeline Management: Follow up promptly with warm leads, scheduled callbacks, and pending client queries to drive conversions. * Database Maintenance: Accurately record customer details, interaction notes, and disposition statuses in the CRM software. * Customer Support: Handle incoming calls with professionalism, resolving preliminary inquiries and routing complex queries to senior managers. * Performance Targets: Meet or exceed weekly and monthly targets for call volume, lead qualification, and conversions. Requirements & Qualifications * Education: High school diploma, Higher Secondary (10+2), or Bachelor’s degree in any field. * Experience: Prior experience in telecalling, inside sales, customer service, or BPO environments is preferred (Freshers with strong communication skills may also apply). * Communication Skills: Excellent spoken and written communication in English, Hindi, or regional languages as required. * Tech Proficiency: Basic familiarity with computers, MS Office (Excel/Word), and experience with CRM software (e.g., Zoho, HubSpot) is a plus. * Interpersonal Skills: Strong persuasion skills, active listening, patience, and a positive attitude under rejection. Key Competencies * Strong convincing and objection-handling capability * High energy level and self-motivated work ethic * Time management and multi-tasking ability * Ability to work effectively in a target-driven team environment Benefits & Compensation * Competitive fixed salary + attractive performance-based incentive structure * Paid training and structured career growth path * Rewards & Recognition programs for top performers * Leave benefits and statutory perks (PF/ESI where applicable)

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person