Tele Caller Executive

Job Description – Telecaller

Company: Orrish Finance
Location: Raipur, Chhattisgarh
Designation: Telecaller – Recovery & Lead Calling

Job Overview

We are looking for a confident and communication-focused Telecaller to join our team. The candidate will be responsible for making customer calls related to loan recovery, payment follow-ups, and new leads, while maintaining proper communication and records.

Key Responsibilities

• Make outbound calls to customers regarding loan repayment and recovery follow-ups.
• Follow up with customers regarding pending/overdue payments and payment commitments.
• Handle customer queries related to payments and loan accounts.
• Make calls to new leads and explain relevant loan/financial products.
• Generate interest and coordinate with the concerned team for further processing.
• Maintain proper records of customer calls, follow-ups, and responses.
• Regularly follow up with customers and leads as required.
• Coordinate with the collection, sales, and operations teams.
• Achieve assigned calling and follow-up targets.

Requirements

• Minimum Graduate preferred.
• Basic knowledge of computers and MS Excel/CRM is preferred.
• Fresher candidates with good communication skills can also apply.
• Candidates with experience in telecalling, collection, recovery, sales, or finance will be preferred.

Key Skills

Telecalling | Customer Handling | Recovery Follow-up | Lead Calling | Communication Skills | Follow-up | Customer Relationship Management

Location: Raipur, Chhattisgarh
Industry: Finance / NBFC

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person