Tele Caller Executive

Job Title: Telecaller
Company: Celebration Flix
Department: Sales & Customer Support
Location: Kalkaji, New Delhi
Employment Type: Full-Time

Job Summary

Celebration Flix is looking for a confident and customer-focused Telecaller to handle customer calls, explain our private theatre and celebration packages, follow up with leads, and convert enquiries into confirmed bookings.

Key Responsibilities

• Make outbound calls to leads and potential customers.
• Handle inbound enquiries regarding private theatre bookings, packages, events, and celebrations.
• Understand customer requirements and suggest suitable packages.
• Follow up with interested customers and maintain regular communication.
• Convert enquiries into bookings and achieve assigned sales targets.
• Maintain accurate records of calls, leads, follow-ups, and bookings.
• Coordinate with the operations/event team regarding confirmed bookings.
• Handle customer queries professionally and provide timely information.
• Ensure a positive customer experience throughout the booking process.

Requirements

• Minimum 6 months–2 years of experience in telecalling, sales, customer support, hospitality, events, or a similar role.
• Good communication and convincing skills.
• Hindi and basic English communication required.
• Confident, polite, and customer-friendly personality.
• Ability to handle sales targets and follow-ups.
• Basic computer knowledge and ability to maintain lead records.

Preferred Candidate

Candidates with experience in hospitality, private theatres, event companies, restaurants, hotels, or customer-facing businesses will be preferred.

What We Offer

• Fixed salary + performance-based incentives.
• Growth opportunities within the organization.
• Professional and customer-oriented work environment.
• Opportunity to work in the hospitality, entertainment, and events industry.

Pay: ₹15,000.00 - ₹18,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Telecalling: 1 year (Preferred)

Location:

• Delhi (Preferred)

Work Location: In person