Tele Caller Executive

Job Description (JD)Private Car Insurance Telecaller

Company Name: Citadel Insurance Brokers Pvt. Ltd.
Job Title: Private Car Insurance Telecaller
Salary: ₹18,000 – ₹30,000 per month
Experience: Experience in Private Car Insurance Telecalling or Private Car Dealership Insurance
Qualification: HSC (12th Pass) or Any Graduate
Job Location: Mumbai

Job Summary

We are looking for a motivated and customer-focused Private Car Insurance Telecaller with experience in private car insurance or insurance operations at a private car dealership. The candidate will be responsible for contacting customers, generating insurance renewal leads, explaining insurance policies, and assisting customers with their private car insurance requirements.

Key Responsibilities

• Make outbound calls to customers regarding private car insurance policies and renewals.
• Handle incoming customer inquiries related to private car insurance.
• Generate leads and follow up with existing and potential customers.
• Coordinate with customers for insurance renewals, new policies, and policy-related queries.
• Explain insurance coverage, premiums, add-on covers, and policy benefits to customers.
• Coordinate with insurance companies and internal teams for quotations and policy issuance.
• Maintain customer information, calling records, and follow-up details.
• Achieve assigned calling targets and support the sales team in meeting business objectives.
• Build and maintain positive relationships with customers and dealership partners.

Required Skills & Qualifications

• HSC (12th Pass) or any graduate degree.
• Prior experience in private car insurance telecalling or insurance operations at a private car dealership is preferred.
• Good communication and convincing skills.
• Basic knowledge of private car insurance policies, renewals, and premiums.
• Customer-handling and follow-up skills.
• Basic computer knowledge and ability to maintain customer data.
• A target-oriented approach with a positive attitude.

Salary & Benefits

• Salary: ₹18,000 – ₹30,000 per month, depending on experience and skills.
• Opportunity to develop a career in the insurance industry.
• Professional work environment and growth opportunities.

How to Apply

Interested candidates with relevant private car insurance or dealership insurance experience can apply for this position.

Citadel Insurance Brokers Pvt. Ltd.
Making Insurance Simpler for India

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person