Tele caller Intern

Telecaller internship

Company: Zelandium
Job Type: Internship
Work Mode: Remote
Working Days: Monday – Friday
Working Hours: 6 hours/day – Flexible

Job Summary

Zelandium is looking for a Telecaller to support our lead-generation and client outreach activities.

The role involves contacting potential customers, introducing Zelandium and its eCommerce solutions, understanding basic customer requirements, maintaining lead information, and following up with interested prospects.

This is a suitable opportunity for candidates who are confident in communication and interested in telecalling, customer interaction, sales, and business development.

Key Responsibilities

• Make outbound calls to potential customers and business prospects.
• Introduce Zelandium and explain our eCommerce technology solutions clearly.
• Understand the basic requirements and interests of potential customers.
• Identify and qualify interested prospects.
• Follow up with leads through phone calls, WhatsApp, or email as required.
• Maintain accurate records of calls, responses, follow-ups, and lead status.
• Update lead information in Excel/Google Sheets or CRM tools.
• Schedule follow-up discussions or meetings with interested prospects.
• Communicate professionally with potential and existing clients.
• Coordinate with the team and hand over qualified leads for further discussion.
• Meet assigned calling and follow-up targets.
• Provide regular updates on calling activities and lead progress.

Requirements

• Good verbal communication skills.
• Good English communication skills.
• Comfortable making outbound calls and speaking with new people.
• Confident, polite, and professional communication style.
• Basic knowledge of MS Excel/Google Sheets.
• Good follow-up and organizational skills.
• Self-motivated and target-oriented.
• Willingness to learn about eCommerce and technology solutions.
• Ability to work independently in a remote environment.

Good to Have

• Previous experience in telecalling, customer support, sales, or business development.
• Experience with outbound calling or lead generation.
• Familiarity with CRM tools.
• Knowledge of eCommerce or online businesses.
• Malayalam/Hindi proficiency would be an advantage.

What You'll Gain

• Practical experience in telecalling and lead generation.
• Exposure to B2B customer communication.
• Experience with prospect qualification and follow-ups.
• Understanding of eCommerce technology and business solutions.
• Development of communication, sales, and customer relationship skills.
• Experience working in a remote startup environment.

Internship Details

Work Mode: Remote
Working Hours: 6 hours/day
Schedule: Flexible
Working Days: Monday – Friday

How to Apply

Interested candidates can send their CV to:

[email protected]

Subject: Application for Telecaller

Pay: Up to ₹5,000.00 per month

Work Location: Remote