Tele caller Manager

Company: RNKR Industries
Job Type: Full-Time
Work Mode: Remote / Work From Home
Department: Sales & Business Development
Experience: 1–3 Years
Location: Remote
Salary: Fixed Salary + Performance Incentives

About RNKR Industries

RNKR Industries is a growing business organization working across multiple service areas, including Finance, Property, Studio, Advertisement, and other upcoming business verticals.

We are looking for a motivated and responsible Telecaller Manager to lead our telecalling team and help drive customer engagement, lead generation, and sales growth.

Job Responsibilities

• Manage and supervise the telecalling team.
• Assign daily calling targets and leads to telecallers.
• Monitor daily calling performance and follow up with team members.
• Track calls, leads, conversions, and pending follow-ups.
• Train and guide telecallers on effective communication and sales techniques.
• Ensure team members follow the company's calling process and guidelines.
• Review daily work reports submitted by telecallers.
• Identify performance issues and help team members improve.
• Coordinate with the Sales/Business Development team.
• Prepare daily and weekly performance reports for management.
• Follow up on important leads and support the team in closing opportunities.
• Maintain professional communication with customers and team members.

Requirements

• 1–3 years of experience in telecalling, telesales, customer support, or team management.
• Good communication skills in Hindi and English.
• Basic knowledge of sales and lead generation.
• Ability to manage and motivate a team.
• Comfortable working with Google Sheets/Excel and online communication tools.
• Good follow-up and reporting skills.
• Target-oriented and responsible approach.
• Freshers with strong communication and leadership skills may also be considered.

Key Performance Areas

• Team calling performance
• Lead generation
• Follow-up completion
• Conversion rate
• Daily target achievement
• Team attendance and productivity
• Quality of customer communication

What We Offer

• Fixed salary + performance-based incentives
• Remote work opportunity
• Growth opportunities
• Leadership and management experience
• Performance-based rewards
• Supportive working environment

How to Apply

Interested candidates can apply through Indeed with their updated resume. Shortlisted candidates will be contacted for the interview process.

Job Title: Telecaller Manager
Department: Sales & Business Development
Employment Type: Full-Time

Pay: ₹8,670.04 - ₹20,000.00 per month

Benefits:

• Flexible schedule

Work Location: Remote