Tele Caller/Sales

Role & responsibilities

Key Responsibilities

• Sales & Telecalling:

• Call potential leads and B2B clients to pitch IT hardware, software, and tech solutions.

• Understand client needs and fix meetings for the senior sales team.

• Follow up on cold and warm leads regularly.

• Answer customer questions about products and pricing.

• MIS & Backend Operations:

• Maintain daily sales reports, call logs, and customer data in CRM software or Excel.

• Prepare MIS reports (sales performance, lead status, conversion rates) for management.

• Handle order processing, invoicing support, and general backend documentation.

• Coordinate with the technical and sales teams to close customer requests.

Requirements & Skills

• Experience: 1 to 3 years of experience in telecalling, sales coordination, or MIS reporting, preferably in an IT/Tech company.

• Education: Graduate in any stream (B.Com, BBA, BCA, or BSc preferred).

• Skills:

• Good communication and negotiation skills in English, Hindi, and Marathi.

• Strong knowledge of MS Excel (VLOOKUP, Pivot Tables) and data management.

• Basic understanding of IT hardware (laptops, servers, networking) or software solutions.

Preferred candidate profile