Tele Calling

Looking to onboard a skilled Tele Caller to join our team at bookchorOdotcom. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

• Handle customer inquiries and provide support through telephonic conversations.

• Utilize effective communication techniques to resolve customer complaints and issues.

• Meet or exceed daily call volume targets with high-quality calls.

• Collaborate with internal teams to stay updated on products and services.

• Maintain accurate records of customer interactions and transactions.

• Consistently achieve monthly performance goals, including quality metrics and sales targets.

Job Requirements

• Excellent communication and interpersonal skills are required for interacting with customers.

• Ability to work in a team environment and collaborate with colleagues.

• Strong problem-solving skills are necessary to address customer concerns.

• Adaptability to changing situations and priorities is essential.

• Basic computer skills and knowledge of CRM software are preferred.

• High school diploma or equivalent required; degree preferred.

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