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Customer Appointment Executive – Automobile Campaign

Company: SoloDesk

Role: Customer Appointment Executive

Work Mode: Work From Home (WFH)

Employment Type: Full-Time

Salary: ₹12,500/month fixed

Performance Incentive: ₹50 per validated inspection-to-procurement conversion

Experience: Freshers & experienced candidates can apply

About the Role

We are hiring Customer Appointment Executives for an automobile campaign.

Your primary responsibility will be to connect with potential vehicle sellers, understand their requirements, qualify genuine opportunities and schedule vehicle inspection appointments.

This is a customer-facing outbound calling role where communication, listening and follow-up skills are important.

Key Responsibilities

• Make outbound calls to prospective vehicle sellers.

• Understand customer requirements and selling intent.

• Qualify customers based on the campaign process.

• Handle basic customer objections professionally.

• Schedule genuine vehicle inspection appointments.

• Follow up with customers when required.

• Maintain accurate customer information and call dispositions in the CRM.

• Ensure appointments are genuine and properly qualified.

• Follow campaign processes and compliance guidelines.

Salary & Incentive

Fixed Salary: ₹12,500/month

Performance Incentive: ₹50 for an agent-originated appointment that completes inspection and subsequently converts to procurement, subject to client validation.

Important: The ₹50 incentive is not paid for every appointment.

Work From Home Requirements

Candidates should have:

• Laptop/Desktop

• Headset

• Stable internet connection

• Quiet and professional workspace

• Reliable electricity/internet

• Backup connectivity is preferred

Work Schedule

• 7-day operational campaign

• 1 rotational weekly off

• Sunday off is not guaranteed

• Candidates should be comfortable with the assigned working schedule.

Training

Selected candidates will undergo training covering:

• Campaign and customer journey

• CRM usage

• Lead handling

• Calling process

• Customer qualification

• Objection handling

• Appointment booking

• Follow-up process

• Mock calls and certification

Who We Are Looking For

We value:

• Good Hindi communication

• Working-level English

• Clear and confident communication

• Good listening skills

• Customer-handling ability

• Willingness to make outbound calls

• Stable employment intent

• Professional behaviour

• Basic sales/objection-handling ability

• Ability to work independently from home

Freshers are welcome if they have good communication skills and the right attitude.

Important Before Applying

Please apply only if you are comfortable with:

• WFH outbound calling

• ₹12,500 fixed salary

• Performance-based incentive structure

• Rotational weekly off

• Initial 3-month service commitment

• Daily performance and quality monitoring

Pay: ₹12,500.00 - ₹38,000.00 per month

Work Location: Remote