Tele Calling/ Customer Experience Intern

Job highlights

• Requirements: . Pursuing any graduation course or BMS / BBA/MBA . Strong communication skills ability to communicate clearly and effectively with customers . Good listening skills .

• Provide quality concierge service on each call: giving fitness options basis requirement,booking trials,assisting in final purchase . .

• Handle all inbound and outbound calls made to customers

• Provide quality concierge service on each call: giving fitness options basis requirement, booking trials, assisting in final purchase

• Documentation of all calls and analysis thereafter

• Follow up with customers and ensure closure of leads towards conversions

• Handle special projects - involves taking single- point responsibility of a certain product offering, new initiative etc.

Requirements:

• Pursuing any graduation course or BMS/BBA/MBA

• Strong communication skills ability to communicate clearly and effectively with customers

• Good listening skills

• Possess a flair for customer delight

• Knowledge of how to operate a laptop / PC, good typing speed and working knowledge of Microsoft Office

• Intelligent, enthusiastic and self- motivated individual

• Comfortable with long and unpredictable work hours