Tele Calling Executive

We are looking for a motivated and customer-focused Telecalling Executive to join our team. The role involves communicating with prospective customers, understanding their requirements, providing relevant information about our courses and training programs, and maintaining consistent follow-ups to support business growth.

The ideal candidate should possess strong verbal communication skills, confidence in handling telephone conversations, a professional approach, and the ability to engage customers effectively. This position is suitable for both freshers and candidates with up to 1 year of relevant experience.

Key Responsibilities

• Make outbound calls to prospective customers and respond to enquiries.
• Communicate information about courses, training programs, and services clearly and accurately.
• Understand customer requirements and provide appropriate course information.
• Conduct regular follow-ups with prospective customers through calls and messages.
• Build and maintain positive relationships with leads and prospective customers.
• Maintain accurate records of calls, enquiries, follow-ups, and customer interactions.
• Identify potential customers and support the conversion of enquiries into admissions.
• Meet assigned daily and monthly calling and performance targets.
• Address customer queries professionally and escalate issues when required.
• Coordinate with the internal team to ensure effective follow-up and customer support.

Candidate Requirements

• Freshers or candidates with 0–1 year of experience in telecalling, inside sales, customer support, or a related field.
• Strong verbal communication and interpersonal skills.
• Confident and professional telephone communication.
• Good convincing and customer-handling abilities.
• Tamil and English communication skills preferred.
• Basic knowledge of computers and MS Office.
• Positive attitude, willingness to learn, and ability to work independently.
• Ability to work towards individual and team targets.

Job Type: Full-time
Experience: Fresher / 0–1 Year
Number of Openings: 2
Salary: ₹10,000 – ₹12,000 per month

We welcome applications from enthusiastic freshers and early-career professionals who are interested in developing their communication, customer engagement, and professional skills.

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person