Tele Calling Executive

Telecalling Executive

Job Summary

We are looking for a confident and communication-focused Telecalling Executive to handle enquiries, communicate with prospective students, conduct follow-ups, and support course admissions. The ideal candidate should have excellent communication skills and the ability to understand requirements, explain course details clearly, handle queries and objections, and convert enquiries into admissions.

Key Responsibilities

• Handle incoming and outgoing enquiry calls professionally.
• Understand the requirements and interests of prospective students.
• Explain course details, fees, schedules, benefits and learning options clearly.
• Follow up with interested prospects through calls and messages.
• Handle questions, concerns and objections confidently.
• Negotiate and communicate appropriately based on student requirements.
• Convert genuine enquiries into course admissions.
• Maintain accurate enquiry and follow-up records.
• Coordinate with the internal team regarding student requirements and admissions.
• Maintain professional communication with prospects throughout the admission process.

Requirements

• 2+ years of experience in telecalling, inside sales, counselling, customer service or a related role.
• Excellent verbal communication and interpersonal skills.
• Strong English communication is mandatory.
• Good convincing, negotiation and follow-up skills.
• Ability to understand customer requirements and explain suitable course options.
• Confident in handling objections and queries.
• Basic computer knowledge and ability to maintain enquiry records.
• Positive attitude and professional approach.

Preferred Qualifications

• Any Bachelor's degree or equivalent qualification.
• Experience in the education, training or EdTech industry is an added advantage.

Employment Type

Full-Time

Work Mode & Location

Online & Offline

• Full-Time: Offline / On-site – Kovilpatti

Working Hours

Full-Time: 8 hours per day

Salary

Up to ₹25,000 per month

Openings

2 Positions

Contact:
HR Manager - [email protected] / 8925831879

Work Location: Remote