Tele Calling Executive

Job Description – Telecaller

Position: Telecaller
Department: Sales / Customer Support
Location: [Location]
Employment Type: Full-Time
Experience: 0–2 years
Salary: ₹[Salary Range] per month

Job Summary

We are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, explain products/services, and maintain good customer relationships. The ideal candidate should have excellent communication skills and a positive attitude.

Key Responsibilities

• Make outbound calls to potential and existing customers.
• Handle inbound customer calls and provide accurate information.
• Explain company products/services, offers, and pricing.
• Generate leads and follow up with prospective customers.
• Understand customer requirements and recommend suitable products/services.
• Achieve daily, weekly, and monthly calling/sales targets.
• Maintain accurate records of calls, leads, and customer interactions.
• Follow up with customers regularly to convert leads into sales.
• Resolve basic customer queries and escalate issues when required.
• Maintain professional and courteous communication with customers.

Requirements

• Good verbal communication skills in Hindi and English.
• Comfortable speaking with customers over the phone.
• Basic computer knowledge.
• Good convincing and interpersonal skills.
• Target-oriented and self-motivated.
• Freshers are welcome; telecalling/sales experience is an advantage.

Preferred Skills

• Customer handling
• Lead generation
• Sales and negotiation
• Follow-up skills
• Active listening
• Basic MS Office/CRM knowledge

What We Offer

• Competitive salary
• Performance-based incentives
• Training and support
• Growth and career opportunities
• Positive and professional work environment

Pay: ₹18,000.00 - ₹29,000.00 per month

Work Location: In person