Tele Calling Executive

Telecalling Executive – Sales

Company: Fynix Academy LLP
Location: Thrissur, Kerala
Job Type: Full-time
Work Mode: On-site
Experience: Freshers / 0–2 years

About Fynix Academy

Fynix Academy is a growing education company focused on providing structured learning programs in financial markets. We are expanding our sales team and are looking for a motivated and confident Telecalling Executive to handle enquiries and assist prospective students through the admission process.

Job Responsibilities

• Make outbound calls to leads generated through digital marketing campaigns.
• Contact prospective students and understand their requirements and interests.
• Explain Fynix Academy's programs, learning structure, and admission process clearly.
• Handle basic customer questions and objections professionally.
• Follow up with interested and previously contacted leads.
• Maintain accurate lead and follow-up records in Google Sheets/CRM.
• Reconnect with old enquiries and leads who showed interest in joining future batches.
• Schedule counselling or admission discussions when required.
• Achieve daily, weekly, and monthly calling and conversion targets.
• Coordinate with the sales and academic team to ensure a smooth admission process.
• Maintain professional communication with all prospective students.

Requirements

• Freshers are welcome to apply.
• Good verbal communication skills in Malayalam and English.
• Confident and comfortable speaking with new people over the phone.
• Positive attitude and willingness to learn.
• Good listening and interpersonal skills.
• Ability to handle rejection and follow up consistently.
• Target-oriented and self-motivated.
• Basic computer knowledge and familiarity with Google Sheets is an advantage.
• Candidates who are comfortable making a high volume of outbound calls are preferred.

What We Offer

• Fixed salary + performance-based incentives.
• Sales training and guidance.
• Opportunity to develop communication, sales, negotiation, and customer-handling skills.
• Performance-based growth opportunities.
• Professional and energetic work environment.
• Opportunity to grow with a rapidly expanding education company.

Performance Expectations

The role involves regular outbound calling and follow-ups. The selected candidate will be expected to:

• Handle assigned leads promptly.
• Make approximately 100–150+ calls per day, depending on lead volume.
• Complete scheduled follow-ups.
• Maintain accurate lead records.
• Work consistently towards monthly admission and revenue targets.

Who Should Apply?

This position is suitable for candidates who are looking to start or build a career in Sales, Telecalling, Business Development, or Customer Relationship Management.

Freshers with strong communication skills and a willingness to learn are encouraged to apply.

Pay: ₹8,800.00 - ₹100,000.00 per month

Benefits:

• Work from home

Work Location: Hybrid remote in Thrissur, Kerala