Tele Calling Executive

Key Responsibilities

• Make inbound and outbound calls to prospective students and leads.
• Understand students' career goals, interests, and requirements.
• Explain TEONOX courses, programs, benefits, and career opportunities clearly.
• Follow up with leads through calls and other communication channels.
• Convert interested leads into counselling appointments and admissions.
• Handle student and parent queries professionally.
• Maintain accurate lead and follow-up records in the CRM.
• Coordinate with the counselling and admissions team to ensure smooth follow-ups.
• Identify and qualify leads based on their interest, requirements, and eligibility.
• Maintain consistent follow-up until the lead reaches the next stage of the admission process.
• Support admission campaigns, seminars, webinars, and student engagement activities.
• Work towards individual and team-level calling and admission targets.

Required Skills & Qualifications

• 1–3 years of experience in telecalling, counselling, admissions, inside sales, or a similar role.
• Mandatory experience in the Education / EdTech / Training sector.
• Excellent verbal communication skills in:
• English
• Hindi
• Marathi
• Basic to good understanding of Digital Marketing and its core concepts.
• Strong interpersonal and relationship-building skills.
• Ability to understand student requirements and communicate suitable solutions.
• Good follow-up and lead management skills.
• Comfortable working with calling targets and performance metrics.
• Basic knowledge of CRM or lead-management systems.
• Confident, persuasive, and professional communication style.

Preferred Candidate Profile

The ideal candidate should:

• Have previously handled education-related leads or student enquiries.
• Be comfortable speaking with both students and parents.
• Understand the basics of Digital Marketing, career-oriented courses, and professional upskilling.
• Be proactive with follow-ups and comfortable working in a target-driven environment.
• Have a genuine interest in helping students choose relevant career and skill-development programs.

What We’re Looking For

Education-sector experience + strong communication + Digital Marketing awareness + consistent follow-up ability.

Candidates who have only general telecalling experience but no education-sector exposure may not be suitable for this role.

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Work Location: In person