Tele Calling Executive

1. Outbound Calling & Lead Generation

• Make outbound calls to potential B2B customers, including importers, exporters, manufacturers, traders and industrial companies.
• Introduce Plovit Logistics and explain the company's services.
• Identify prospective customers requiring domestic transportation, international freight forwarding or customs clearance services.
• Generate qualified leads through cold calling, customer databases, online directories and business references.

2. Customer Enquiry Generation

• Understand customers' existing logistics arrangements and future transportation requirements.
• Identify shipment requirements, including origin, destination, cargo type, weight, volume and expected shipment frequency.
• Generate enquiries for Air Freight, Sea Freight, Road Transportation, Customs Clearance and Project Cargo.
• Forward qualified enquiries to the Sales/Pricing Team for further action.
• Arrange appointments, meetings or conference calls between prospective customers and the Business Development Team.

3. Follow-Up & Sales Coordination

• Regularly follow up with prospective customers regarding their freight and transportation requirements.
• Follow up on submitted quotations and record customer feedback.
• Maintain contact with existing and prospective customers to identify repeat business opportunities.
• 4. Database Management & Reporting
• Maintain accurate records of customer details, calling history and enquiry status in Excel or CRM software.
• Update daily calling reports, lead generation reports and follow-up schedules.
• Maintain a database of importers, exporters, manufacturers and potential corporate clients.

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person