Tele Calling Executive

Job Description – Telecaller

Position: Telecaller

Job Summary

We are looking for a dynamic and customer-oriented Telecaller to connect with prospective customers, generate leads, schedule appointments, and provide information about our products and services. The ideal candidate should possess excellent communication skills and a customer-first approach.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain products, services, and ongoing offers to customers.
• Generate and qualify leads for the sales team.
• Schedule appointments and follow up with interested customers.
• Maintain accurate records of customer interactions in the CRM/database.
• Handle customer queries professionally and resolve basic concerns.
• Achieve daily and monthly calling and lead generation targets.
• Coordinate with the store and sales teams to ensure seamless customer service.
• Follow company scripts and maintain quality standards during calls.

Eligibility

• Minimum 6 months of experience in telecalling, telesales, customer service, or a similar role.
• Freshers with exceptional communication skills may also be considered.

Required Skills

• Excellent verbal communication skills in Hindi and English.
• Strong persuasion and negotiation skills.
• Good listening and interpersonal skills.
• Basic computer knowledge (MS Office/CRM systems).
• Ability to work under targets and deadlines.
• Positive attitude and customer-centric approach.

Employment Type

• Full-Time

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person