Tele Calling Executive

• Inbound & Outbound Calling: Answer phone inquiries from parents and make proactive outbound calls to prospective student databases.
• Admission Counseling: Explain school curriculums (CBSE, ICSE, International Board, etc.), fee structures, facilities, and extracurricular programs.
• Lead Tracking & CRM Management: Log daily calls, update parent follow-up notes, and maintain accurate records inside the school’s CRM or database.
• Campus Visit Scheduling: Book appointments for school tours, parent-principal interactions, and admission testing sessions.
• Follow-Ups & Conversion: Nurture leads systematically through regular phone calls, emails, or messaging apps until enrollment is completed.
• Feedback & Reporting: Report daily/weekly conversion metrics, share common parent objections, and coordinate with the admissions or front-desk team.
• Education: Bachelor’s degree preferred;
• Experience: 0 to 2 years of experience in telecalling, inside sales, academic counseling, or customer support (freshers with strong communication are often accepted).
• Communication Skills: Fluent in English and local/regional languages with a polite, empathetic, and persuasive phone etiquette.
• Technical Skills: Basic computer literacy, familiarity with spreadsheets (Excel/Google Sheets), and working knowledge of CRM software.
• Mindset: Target-oriented attitude, patience, and resilience when handling repetitive questions or rejection

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Life insurance

Work Location: In person