Tele Calling Executive(Aftersales)

Tele Calling Executive (Aftersales)

Type: Full-time

Salary: ₹15,000 per month

Benefits: PF & ESI provided

Job Summary

We are looking for a Tele Calling Executive (Aftersales) to join our real estate team. The role will focus on customer handling, after-sales service, client coordination, and ensuring customer satisfaction.

Important: This is NOT a Sales or Business Development role. The candidate will not be responsible for selling properties or generating sales leads. The position is focused entirely on post-sales customer service and client support.

Key Responsibilities

• Handle customer calls and assist with after-sales queries.

• Coordinate with clients regarding post-sales services and requirements.

• Follow up with customers to ensure their concerns are addressed.

• Understand customer issues and coordinate with the concerned departments for resolution.

• Maintain regular communication with existing clients.

• Ensure a smooth and satisfactory post-sales experience.

• Maintain records of customer interactions and follow-ups.

• Build and maintain positive relationships with existing customers.

Candidate Requirements

• Minimum 3–6 months of experience in Tele Calling, Customer Service, BPO, or a related field.

• Candidates with Real Estate experience/background will be preferred.

• Good verbal communication and interpersonal skills.

• Customer-focused approach with professional telephone etiquette.

• Basic computer knowledge.

• Ability to handle customer queries and follow up effectively.

Salary & Benefits

• Salary: ₹15,000 per month

• PF & ESI provided

• Full-time employment

• Opportunity to grow within the real estate and customer service sector

Preferred Background

Real Estate, BPO, Telecalling, Customer Service

Note: This is strictly an after-sales customer handling/service role and NOT a Sales job.

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Work Location: In person