Tele Counsellor

Organization: ITM Skills Academy ( https://www.itm.edu/ISA/ )

Location: Nerul address - ITM Group of Instutitions, 4th Floor, Plot No. D-222/28, Near Fugro India, ABB and Airtel Lane, MIDC, S Central Rd, Shiravane, Nerul, Navi Mumbai, Maharashtra

How to Apply: If interested, share your updated CV on: • [email protected] • [email protected]

Or call: 88794 19086 / 89767 68461/ 86574 54935

Eligibility

• Freshers to 2 years of experience
• Experience in Sales, Business Development, Counseling, Admissions, or Customer Engagement will be preferred
• Strong communication, presentation, and convincing skills
• Ability to work independently and achieve targets
• Comfortable with field work, events, and travel

Job Summary

We are looking for an enthusiastic and result-oriented Tele Counselor to guide prospective students through the admission process. The candidate will be responsible for handling inquiries, counseling students, and converting leads into admissions.

Key Responsibilities

• Handle inbound and outbound calls to prospective students.
• Counsel students and parents regarding courses, admissions, and career opportunities.
• Follow up with leads generated through various marketing channels.
• Convert inquiries into admissions by providing accurate information and guidance.
• Maintain and update lead details in the CRM.
• Schedule campus visits and coordinate with the admissions team.
• Achieve monthly admission and counseling targets.