Tele Sales Associate

Academic Counsellor / Telecalling Executive – Job DescriptionJob Title

Academic Counsellor / Telecalling Executive

Location

Sector 18, Gurgaon – 122015

Job Type

Full-Time | Work from Office

Job Overview

We are hiring enthusiastic and target-oriented Academic Counsellors / Telecalling Executives to connect with prospective students, provide course information and career guidance, generate leads, and convert inquiries into walk-ins and admissions.

Key Responsibilities

• Make outbound calls to prospective students and explain available courses and programs.
• Counsel students and parents regarding career opportunities in Aviation, Hospitality, Travel, and Customer Service.
• Generate, manage, and follow up with leads through telephone calls.
• Maintain accurate customer and lead information in the CRM/system.
• Convert inquiries into walk-ins, counselling sessions, and admissions.
• Achieve daily, weekly, and monthly calling and conversion targets.
• Understand student requirements and provide appropriate course information.
• Handle queries professionally and maintain a positive candidate experience.
• Follow up with interested candidates until the admission process is completed.

Eligibility

Education:

• Graduate candidates preferred.
• Undergraduates can apply.
• Minimum 12th Pass with result in hand.

Experience:

• 1–8 years of experience in Telecalling, Tele Sales, Lead Generation, Academic Counselling, Ed-Tech Sales, or Customer Service.
• Relevant sales/telecalling experience preferred.

Age: 18–32 years

Gender: Male & Female candidates can apply.

Required Skills

• Excellent communication skills in Hindi and English.
• Outbound calling and tele-sales experience.
• Lead generation and follow-up skills.
• Strong convincing and counselling abilities.
• Good negotiation and customer-handling skills.
• Target-oriented approach.
• Basic computer and CRM knowledge.

Working Days & Timings

• Monday to Saturday
• 10:00 AM to 7:00 PM
• Sunday – Fixed Weekly Off
• No Travel Required

Salary & Incentives

• ₹16,000 – ₹25,000 In-Hand per month
• Performance-based incentives as applicable.

Industry / Skills

• Sales
• Telecalling
• Tele Sales
• Lead Generation
• Academic Counselling
• Ed-Tech Sales
• Customer Service

Candidates who have experience in telecalling, sales, counselling, lead generation, or customer service are encouraged to apply.

Pay: ₹16,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person