Tele Sales Executive

Job Description Telecaller / Admission Lead Generation Executive

Company: Digi Degrees Services / Liversity.in
Role: Telecaller – Admission Lead Generation
Location: Noida – Sector 63
Total Vacancies: 20
Reserved Vacancies: 5 positions for Tamil/Malayalam-speaking candidates
Employment Type: Full-time

Role Overview

We are looking for energetic and target-oriented Telecallers to connect with prospective students from the assigned database, generate interest in online degree programs, and create qualified prospects that can be converted into admissions.

Key Responsibilities

• Make 300+ calls daily to prospective students from the assigned database.
• Explain relevant online degree programs and university options.
• Understand students' education and career requirements.
• Identify interested candidates and generate qualified admission prospects.
• Handle basic queries and objections and create interest in the programs.
• Schedule callbacks and ensure timely follow-ups.
• Maintain accurate lead status, remarks and call records in CRM/Google Sheets.
• Effectively utilize the assigned calling data.
• Handover qualified prospects to the Admission Counselling team for further conversion.
• Achieve daily and monthly calling, prospect-generation and lead-quality targets.

Language Requirements

• Good communication skills in Hindi and English.
• Tamil and Malayalam-speaking candidates are specifically encouraged to apply.
• 5 of the 20 vacancies are reserved for Tamil/Malayalam-speaking candidates.
• Knowledge of any additional regional language will be an advantage.

Key Performance Indicators

• 300+ calls per day
• Number of prospects generated
• Number of qualified/interested leads
• Quality of prospects handed over to counsellors
• Follow-up completion
• CRM/data accuracy
• Contribution towards admissions

Candidate Profile

• Confident and comfortable speaking with students over the phone.
• Good communication and persuasion skills.
• Target-oriented and comfortable with high-volume calling.
• Basic knowledge of computers, CRM and Excel/Google Sheets.
• Prior experience in telecalling, education sales, BPO, inside sales or lead generation will be an advantage.

Key Objective: This is not merely a calling role. The primary objective is to identify genuine student interest, create qualified prospects and contribute to admission conversions.