Tele Sales Manager

Job Title: Tele Sales Manager

Department: Sales & Marketing

Experience: 37 Years Location: Surat, Gujarat

Industry: Solar / Renewable Energy

Key Responsibilities

1. Lead, manage, and motivate the tele sales team to achieve monthly and quarterly sales targets.
2. Generate leads through outbound calls, inbound inquiries, digital leads, and existing customer databases.
3. Promote solar products, rooftop solar solutions, solar PV modules, and related services.
4. Monitor daily calling activity, follow-ups, lead conversion, and individual team performance.
5. Develop calling scripts, sales strategies, and customer engagement plans.
6. Train team members on product knowledge, objection handling, and sales techniques.
7. Maintain customer information, call records, and sales pipelines in CRM software.
8. Coordinate with field sales, marketing, and technical teams for lead conversion.
9. Prepare daily, weekly, and monthly sales performance reports for management.
10. Handle escalated customer queries and ensure professional customer service.
11. Analyze team performance and implement strategies to improve conversion rates.
12. Ensure timely follow-up with prospective customers until deal closure.

Required Skills:

• Excellent verbal communication and negotiation skills.
• Strong leadership and team management abilities.
• Experience in tele sales, telesales operations, or inside sales.
• Lead generation and sales conversion expertise.
• Customer relationship management and objection handling.
• Knowledge of CRM software, MS Excel, and sales reporting.
• Target-oriented approach with strong follow-up skills.
• Ability to train, motivate, and monitor a sales team.
• Basic knowledge of solar products and the renewable energy industry is preferred.

Required Skills Tele Sales Manager

• Excellent Communication Skills
• Team Leadership & Management
• Tele Sales & Inside Sales
• Lead Generation & Conversion
• Sales Target Achievement
• Customer Relationship Management (CRM)
• Negotiation & Closing Skills
• Cold Calling & Follow-up
• Objection Handling
• Sales Strategy & Planning
• Team Training & Performance Monitoring
• CRM Software & MS Excel
• Sales Reporting & Data Analysis
• Problem-Solving & Decision-Making
• Solar Product Knowledge (Preferred)

Email : [email protected]
Contact / WhatsApp: +91 63529 53964