Tele Sales Representative

• Handle customer enquiries received through IndiaMART, WhatsApp, Phone Calls, Website and Digital Leads.
• Contact potential customers and understand their machine requirements.
• Explain machine specifications, features, applications, pricing and benefits.
• Generate new leads through calls, WhatsApp, social media and other sales channels.
• Follow up regularly with existing and potential customers.
• Prepare and share quotations with customers.
• Negotiate prices and commercial terms within company guidelines.
• Convert enquiries into confirmed orders.
• Coordinate with the Production, Design, Service and Dispatch Teams for order execution.
• Maintain daily enquiry and follow-up reports.
• Update customer information and sales status regularly.
• Maintain good relationships with existing customers and identify repeat-business opportunities.
• Achieve monthly and yearly sales targets.
• Collect customer feedback and communicate important requirements to the management.
• Visit customers when required for product demonstrations and business discussions.
• Monitor competitor products, pricing and market trends.
• Ensure timely follow-up until payment and dispatch.

Required Skills

• Good communication and interpersonal skills.
• Strong customer follow-up ability.
• Good negotiation and convincing skills.
• Basic knowledge of sales and marketing.
• Ability to understand technical products and explain them clearly.
• Basic knowledge of MS Excel, Word, WhatsApp and Email.
• Target-oriented and self-motivated.
• Ability to work independently as well as with a team.
• Good problem-solving and customer-handling skills.

Qualification

• Any Degree / Diploma in Sales, Marketing, Business Administration or a related field.
• Freshers with good communication skills may also apply.
• Experience in Industrial Machinery, Commercial Kitchen Equipment, Food Processing Machinery or B2B Sales will be an advantage.