Telecaller & Customer Support Executive

We are looking for motivated and customer-focused candidates to join our team as Telecaller & Customer Support Executives in Trichy.

The role involves communicating with customers, handling enquiries, providing information about products or services, and maintaining good customer relationships.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Handle incoming customer enquiries and provide accurate information.
• Explain products, services, offers, and relevant details to customers.
• Follow up with leads and existing customers.
• Maintain professional communication with customers.
• Understand customer requirements and provide appropriate assistance.
• Record customer interactions and follow-up details.
• Coordinate with the internal team when required.
• Achieve assigned calling and customer-service targets.
• Maintain a positive and professional customer experience.

Requirements

• Good communication skills in Tamil and English.
• Basic computer knowledge.
• Good listening and customer-handling skills.
• Positive attitude and willingness to learn.
• Ability to communicate confidently over the phone.
• Freshers and experienced candidates can apply.
• Experience range: 0–10 years.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Work from home

Work Location: In person