Telecaller

• Outbound calling Lead Generation Site visit Coordination Following up Client Inquiries

Roles and Responsibility

• Handle customer inquiries and provide support through phone calls.
• Build strong relationships with customers by understanding their needs and concerns.
• Meet or exceed sales targets and performance goals.
• Collaborate with internal teams to resolve customer complaints and issues.
• Maintain accurate records of customer interactions and sales performance.
• Continuously update knowledge of products and services to effectively communicate with customers.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a team environment and meet performance goals.
• Strong problem-solving and analytical skills.
• Adaptability to changing situations and priorities.
• Proficiency in using telecalling software and technology.
• Ability to build rapport with customers over the phone.