Telecaller

Roles and Responsibility

• Handle inbound and outbound calls professionally and courteously.
• Provide exceptional customer service and resolve client queries promptly.
• Meet or exceed daily call volume and sales targets.
• Maintain accurate records of calls, sales, and customer interactions.
• Collaborate with team members to achieve common goals.
• Stay updated on products, services, and industry trends.

Job Requirements

• Proven experience as a Telecaller or in a related field.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong negotiation and persuasion skills.
• Proficient in using CRM software and other telecalling tools.
• Ability to maintain confidentiality and handle sensitive information.