Telecaller

Job Description – Telecaller

Company: Maverick Edutech Private Limited

Location: Work From Office (WFO)

Experience: 0 to 1 years

Role Overview

We are hiring Telecallers to handle both inbound and outbound calls in Telugu and English. The role involves regular calling activities, candidate and employer coordination, follow-ups, and accurate data entry into CRM and internal systems.

Key Responsibilities

● Make outbound calls to candidates, employers, and other stakeholders in Telugu and English.

● Handle inbound queries and route them to the appropriate teams.

● Maintain daily call logs and accurately update call statuses in the CRM/internal systems.

● Follow the calling scripts and workflows provided by the Team Lead.

● Meet daily and weekly calling targets.

● Coordinate with the Program, Recruitment, and Field teams for follow-ups and updates.

● Maintain accurate records of candidate and employer interactions.

● Ensure timely follow-up on assigned calls and tasks.

Required Skills

● Fluency in spoken Telugu and English.

● Basic computer knowledge, including typing, web browsing, MS Office, and data entry.

● Strong interest in telecalling and candidate-facing communication.

● Clear and professional communication skills.

● Good listening skills, patience, and a positive attitude.

● Ability to follow defined processes, scripts, and workflows.

● Ability to work effectively with daily calling targets.

Eligibility

● Experience: 0–1 years; freshers are welcome to apply.

● Education: Intermediate or Any Graduate

● Comfortable working from the office, 5 days a week.

● Candidates should be comfortable handling both inbound and outbound calls.

Location URL: https://www.google.com/maps/place/The+Business+Park+-+by+Pranava+Group/@17.4612767,78.3668071,19z/data=!4m6!3m5!1s0x3bcb93d9386c7889:0xd02656c995193b7e!8m2!3d17.4612754!4d78.3674508!16s%2Fg%2F11lfzt5z\_j?entry=ttu&g\_ep=EgoyMDI2MDkxNC4wIKXMDSoASAFQAw%3D%3D

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• Are you willing to Work from Office (WFO)?
• Are interested in telecalling?
• What is your current loaction?

Education:

• Bachelor's (Preferred)

Work Location: In person