Telecaller

Job Overview

As a Telecaller for International Markets, you will be the voice of Intensiv Filter Himenviro to prospects and clients worldwide. Your role focuses on relationship-building and communication, rather than cold-calling. you'll engage with international clients, understand their needs, and help set the stage for sales or business development teams to close deals.

Key Responsibilities

• • Reach out and follow up with international clients (Middle East, Africa, Southeast Asia, Europe, etc) via phone and email.
• • Understand client requirements and direct them to the right internal teams for solutions.
• • Introduce our filtration technologies, explain their benefits, and schedule meetings or demos with the sales team.
• • Respond to inbound queries professionally and promptly, ensuring a positive client experience.
• • Maintain precise records of calls, leads, and follow-ups in CRM systems.
• • Coordinate with internal teams (Sales, Projects, Logistics, Engineering) to ensure smooth client journeys.
• • Serve as a professional, technically aware representative of our brand in all interactions.

  Skills Qualifications

• • Experience using CRM tools, managing leads, follow-ups, and reporting.
• • Willingness to learn about industrial products and filtration technology.
• • High responsiveness, ownership, and a customer-first mindset.
• • Experience in hospitality, BPO, or high-end service environments is preferred (where soft skills and communication are key).
• • Comfort in handling international conversations, with the ability to understand crosscultural cues.
• • Good written communication skills-emails, proposals, follow-ups.
• • Basic knowledge of MS Office (Excel, Word).
• • Adaptable, proactive, and eager to learn technical aspects of industrial filtration.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.