Telecaller

Excellent verbal communication and listening skills

• Convincing and persuasive abilities

• Basic computer and typing knowledge

• Familiarity with CRM or call tracking systems

• Problem-solving and patience in handling customer queries

• Positive attitude and willingness to learn Qualifications

• Minimum 12th pass or Graduate in any discipline

• Fluency in English and Hindi (additional languages will be an advantage)

• Basic understanding of sales and customer service principles

Job Description

Make outbound calls to prospective clients and handle inbound calls from interested leads

• Understand client requirements and provide accurate information about products/services.

• Handle client queries and resolve issues efficiently.

• Maintain detailed records of calls, leads, and follow-ups in CRM systems.

• Achieve daily/weekly call and conversion targets.

• Collaborate with sales and marketing teams to improve conversion rates.

• Ensure professional communication and follow company guidelines.

• Continuously improve communication and sales techniques.

  Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.