Telecaller

Job Description – Telecaller

Location: Panvel

Experience: 0–5 Years

Employment Type: Full-Time

Job Summary

We are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, explain products/services, and maintain good customer relationships.

Key Responsibilities

Make inbound and outbound calls to customers and leads.

Explain products, services, offers, or courses clearly.

Generate leads through telephone calls and follow-ups.

Follow up with prospective customers and convert leads.

Handle customer queries and provide appropriate information.

Maintain records of calls, leads, and customer interactions.

Achieve daily, weekly, and monthly targets.

Coordinate with the sales/team members for lead conversion.

Build and maintain good relationships with customers.

Follow up regularly with interested customers.

Update customer information in Excel/CRM.

Provide regular reports to the reporting manager.

Requirements

Qualification: HSC / Graduate preferred.

Experience: 0–5 years.

Freshers can apply.

Good communication and convincing skills.

Basic computer knowledge.

Ability to handle customer calls professionally.

Comfortable working with targets.

Knowledge of Hindi, English, and Marathi preferred.

Key Skills

Communication Skills

Telecalling

Lead Generation

Customer Handling

Follow-up Skills

Convincing & Negotiation

Basic MS Office/CRM

Target-Oriented Approach

Teamwork

Pay: From ₹12,000.00 per month

Work Location: In person