Telecaller

JOB DETAILS
1 Contact potential or existing customers to inform them about a product or service using scripts

2 Answer questions about products or the company

3 Ask questions to understand customer requirements and close sales

4 Direct prospects to the field sales team when needed

5 Enter and update customer information in the database

6 Take and process orders in an accurate manner

7 Handle grievances to preserve the company s reputation

8 Go the extra mile to meet sales quota and facilitate future sales

9 Keep records of calls and sales and note useful information ,
FUNCTIONAL AREA
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