SHIVAM AUTOZONE
Telecaller
Skills
1 year ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Job highlights
Good Communication & Customer handling Skills . CRM Knowledge Basic understanding of CRM or lead management tools . Graduation in any stream
1+ year experience in telecalling,customer service,or sales is preferred . .
Handle & qualify incoming leads from various portals & capturing customer details.
Updating the lead status on CRM & LQS
Meet daily targets for bookings, SQL conversions, & appointments.
Prioritize, follow up, and update lead statuses in CRM/LQ
Escalate HOT/WARM leads to Relationship Managers (RMs/SRMs).
Coordinate with RMs for feedback and next steps.
Share daily summary reports highlighting customer requirements.
Basic Skills Required:
Good Communication & Customer handling Skills
CRM Knowledge Basic understanding of CRM or lead management tools
Graduation in any stream
1+ year experience in telecalling, customer service, or sales is preferred
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