Telecaller / Customer Relationship Executive

*Job Description – Telecaller

*Position:** Telecaller / Customer Relationship Executive

*Location:** Delhi NCR

*Employment Type:** Full-Time

About the Role

We are looking for **dynamic, confident and career-oriented Telecallers** based in **Delhi NCR**, with strong academic credentials and excellent communication skills. The ideal candidate should be comfortable interacting with customers/prospects over the phone and capable of building positive professional relationships.

Key Responsibilities

* Make outbound calls to prospective customers and explain products/services.

* Handle incoming enquiries and provide accurate information.

* Understand customer requirements and generate relevant leads.

* Follow up with prospects and maintain regular communication.

* Schedule appointments and coordinate with the concerned team.

* Maintain call records, lead status and follow-up details.

* Achieve assigned calling, lead-generation and conversion targets.

* Maintain a professional and customer-focused approach during every interaction.

Candidate Profile

* **Education:** Graduate preferred; candidates with consistently good academic records will be given preference.

* **Location:** Must be based in **Delhi NCR**.

* Excellent verbal and written communication skills.

* Good command of **English and Hindi**.

* Confident, articulate and presentable personality.

* Strong interpersonal and convincing skills.

* Basic computer knowledge and familiarity with MS Office/CRM tools.

* Positive attitude, willingness to learn and target-oriented approach.

* Freshers with excellent communication skills may also be considered.

What We Offer

* Professional and supportive working environment.

* Attractive salary with **performance-based incentives**.

* Learning and career-growth opportunities.

* Opportunity to develop strong communication, customer-management and business-development skills.

* Long-term career opportunity for high performers.

**Preferred Candidate:** Academically strong, confident, well-spoken professionals who are serious about building a career in customer interaction, business development and relationship management.

**Apply Now:** Candidates meeting the above criteria and based in Delhi NCR are encouraged to apply with their updated CV.

Pay: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Application Question(s):

• What is your current salary?
• What are your total years of experience?

Work Location: In person