TeleCaller Customer Support

Be the voice of MyAlgoMate connect with prospective and existing clients, explain our products clearly, and help them get started

,sections:[{heading:Role overview,body:We build advanced algorithmic-trading software for Indian and global markets

As a TeleCaller Executive youll be the voice of the company connecting with potential and existing clients to share information about our products and services

The role needs excellent communication in English and Hindi and a genuinely customer-oriented mindset

},{heading:Key responsibilities,items:[Make outbound calls to prospective clients to introduce and explain our software

,Handle inbound enquiries and give accurate information about products and services

,Build and maintain relationships by following up on leads and providing great service

,Maintain detailed call records and keep client information updated in the CRM

,Coordinate with the sales and technical teams to resolve client queries

,Meet daily, weekly and monthly call and lead-conversion targets

]},{heading:What were looking for,items:[High-school diploma or equivalent; a bachelors degree is a plus

,Proficiency in English and Hindi (spoken and written)

,Strong verbal communication and active-listening skills

,Basic knowledge of computer applications and CRM systems

,Ability to manage multiple tasks in a fast-paced environment

,A positive, persuasive attitude and a customer-first approach

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.